US: 1-877-4-SOFTEL | UK: +44 20 3880 0220
SOFTEL
  • Solutions
  • Services
    • Systems Integration
    • Managed Services
    • Software Application and Infrastructure
    • Software Applications Development
    • Project Governance and Management
    • Day 2 Support and Quality Assurance
  • Technologies
    • Contact Center
    • Unified Communications
    • Microsoft Lync/Skype for Business
    • The Internet of things (IoT)
    • Infrastructure Virtualization
    • Biometrics
    • Mobility Solutions
    • Cloud Computing/SaaS
    • System and Solution Monitoring
    • Big Data Analytics
  • About Us
    • About Us
    • Partners
    • Industries
    • Brochures
  • Contact
  • Blog

Archive for month: September, 2016

You are here: Home / SOFTEL’s Blog / 2016 / September
featured_img_poly_green2

The Risks of Moving your Contact Center Operations to the Cloud

September 27, 2016
There's a lot of architecture and hardware involved with Contact…
featured_img_poly_turquoise

Why your Genesys statistics don't match up!

September 13, 2016
A question we've been asked countless times: "Why don't my…
featured_img_poly_purple

Monitoring Call Touch Points

featured_img_poly_red

The Contact Center Agent Desktop - Reloaded!

featured_img_poly_w

Cisco Monica | SOFTEL Sofia - beyond AI!

September 1, 2016
SOFTEL's partnership with Cisco continues to bring us closer…

Find Us Elsewhere

info@softel.com
Followon TwitterSubscribeto RSS Feed

FROM SOFTEL’S BLOG

  • White Paper: Automation in Contact Centers
  • New White Paper: Moving Your Contact Center to the Microsoft Cloud
  • A Well-Designed Survey Can Keep Customers Satisfied
  • Evolution of Skype for Business Means Deeper Integrations in 2017
  • Top 5 Best Practices for Contact Center Projects

PAGES

  • Home
  • Services
  • Solutions
  • Technologies
  • About Us
© 2016 SOFTEL Communications Inc.
  • Linkedin
  • Twitter
Scroll to top