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Archive for month: February, 2017

You are here: Home / SOFTEL’s Blog / 2017 / February
SOFTEL IVR Survey

A Well-Designed Survey Can Keep Customers Satisfied

February 13, 2017
The customer satisfaction survey (CSS) provides a necessary service…

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FROM SOFTEL’S BLOG

  • White Paper: Automation in Contact Centers
  • New White Paper: Moving Your Contact Center to the Microsoft Cloud
  • A Well-Designed Survey Can Keep Customers Satisfied
  • Evolution of Skype for Business Means Deeper Integrations in 2017
  • Top 5 Best Practices for Contact Center Projects

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