SOFTEL has a rich history of implementing personalized customer service solutions for financial institutions. Banks, credit card companies, insurance companies, consumer finance corporations, stock brokerages and investment funds have all relied on SOFTEL to help provide their customers with consistent and superior customer service.
In the financial services realm it is imperative that service is personalized and secure. With tighter banking regulations and the increasing mobility of customers, the importance of easy and secure data access is higher than ever.
SOFTEL provides a myriad of applications to help craft the personalized service customers require, while increasing customer retention, lowering costs, and boosting revenue potential.